FAQ

» FAQ

    Can I visit my camper during the day?

    Once camp officially starts each week parents and family are not allowed beyond the main lobby of the dorm to visit campers without the supervision of a camp counselor.  Parents or family wishing to visit with a camper are asked to speak with a camp counselor in the dorm lobby for assistance.
     
    Parents wishing to take their camper away from camp for a portion of a day are asked to complete a form during the check-in process so we can properly plan.  Campers are allowed to be picked up and dropped off only during free times and meal times and campers must be returned to camp within the camp schedule.  Upon picking up your camper for this type of visit our camp counselors will arrange pick-up and drop-off times.

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    Can I watch my swimmer during practice/workout times?

    Parents are invited and encouraged to attend any in-water session at the A&M Rec Center and observe in the upstairs spectator seating area. Additionally, our final morning practice at camp is one of our camp highlights and we hope all parents will join us at the A&M Rec Center in the upstairs spectator area starting at 9am to see what the campers have learned during the week.

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    Can I call and talk to my camper?

    You may call your camper at any time during camp on his/her cell phone. We recommend that parents speak with their campers as needed but not excessively.  If your camper does not have a cell phone he/she can call from the dorm lobby during "down time" during the day. There are a limited number of phones in the lobby and long distance calls do require a calling card. 

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    Can I contact the counselor in charge of my camper?

    Counselors are not permitted to give out their cell phone numbers.  If you need to reach a counselor for any reason during your camper's stay please contact our Camp Director at 979-845-6105.  A cell phone number for emergencies will be given to parents during check-in as well.

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    Can I send my camper something in the mail?

    Of course!! Campers can receive mail during the week they are at camp. Please mail your letter/package early so it is received before the end of camp. Mail will be delivered to the campers after our evening practice session. The address is: 

    The Cambridge
     
    Attention: CAMPER"S NAME/SWIM CAMP
     
    501 University Oaks Boulevard
     
    College Station, TX 77840

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    What is the difference between a full session and a technique session? How do I know which is best for my camper?

    A full session will include a morning conditioning practice which offers a level of yardage for the swimmers.  Our technique sessions provide drills and stroke instruction at every water session and do not provide a conditioning practice.  To determine which session is best for your camper you should ask several questions:  Does your camper has a championship meet coming up after camp?  If the answer is yes we would recommend your camper attend a full camp session.  Is your camper a summer league or HS only swimmer?  If the answer is yes we would recommend one of our technique sessions.  Is your camper new to the sport of swimming?  If the answer is yes we would recommend a technique session.  Is your camper young and not used to practicing multiple times during the day?  If the answer is yes we would recommend our technique sessions.

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    How are refunds processed?

    Depending on the method of payment, refunds are processed in one of two ways:
    1) Fees paid by check or money order are issued a refund check from the university’s Accounting department. This process can take up to six weeks from the time the refund request is submitted.


    2) Fees paid by credit card are issued as a credit back to the original card used for payment within 5-7 business days.

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    If I cannot attend camp, can I try to fill my spot with a friend or teammate?

    No. The space belongs to the Camp and cannot be switched out with another person.  We do maintain wait lists for those trying to attend, and this is camp procedure.  It's also the fairest method, as switching with someone is similar to cutting in line.

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    What are the refund procedures?

    The $150 deposit is non-refundable for any reason at any time.  Cancellations prior to May 1, 2017 will receive a full refund of the camp fee less the $150 deposit.  There are no refunds or credits of any portion of the camp fee after May 1 for reasons other than documented medical conditions.

    There are no refunds for a "no show" or if a camper leaves early due to homesickness.

    There are no refunds once a session has started.

    Campers who switch from resident camp to day camp after their session has started do not receive a refund or credit for the difference.

    Campers who cancel their space due to a medical reason have 10 days from the date of cancellation to submit a physician's note to the camp as proof. There will be NO REFUNDS after 10 days.  These may be e-mailed to aggieswimcamp@gmail.com or faxed to 979-776-1188.

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    What should I do if I find out I cannot attend my camp session?

    As a courtesy, please notify the camp immediately if you are unable to attend.  We do keep waiting lists, and this can allow someone else to attend camp.  Sorry, the camp cannot issue credit toward the next year's camp

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    Why are there only four sessions in 2017?

    Due to World Championship Trials happening at the end of June we are only able to offer four sessions for 2017.

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    Is there a waiting list for sessions that are full?

    When a session sells out, an online waiting list option will automatically be created.  You may waitlist for the session(s) of your choice.  There is a $50 non-refundable charge for registering on the wait lists.  If you have a second session option, it may be a good idea to register for that session as well as the wait list.  Should space open up in your waitlisted session, you can be moved from the other.

    If space becomes available, you will be contacted by E-MAIL to accept or decline the opening.  If you accept the opening we will apply your $50 deposit toward your balance due.  Please be sure to provide an e-mail address that is checked frequently.

    There is no guarantee that space will become available, or when it will happen. Cancellations can happen months in advance or the day before a session begins. Every summer is different in how many people gain a spot in camp off the lists.

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